Protegy · How to enable 2FA on
How to enable 2FA on Zendesk
Download Protegy, connect the service in the Authenticator tab, verify a fresh code, and save the recovery options before you sign out.
Service details
- Official domain
- zendesk.com ↗
- Category
- Other
- Supported verification methods
- SMS · Authenticator code (TOTP)
Before you start
Install Protegy, sign in to the service on a trusted device, and keep the page open while you add the account.
Setup steps
- 01
Open the security settings using the path shown above.
- 02
Zendesk → Account settings → Security → Two-factor authentication → Authenticator app
- 03
In Protegy, tap add, scan the QR code, then return to the service and enter the current six-digit code.
- 04
Save the service's recovery codes somewhere separate from the phone that holds your authenticator.
Recovery and troubleshooting
If a code is rejected, check that your device time is set automatically and try the next code. If you lose the phone, use a recovery code, a trusted session, or the service's official account-recovery flow.
Related terms
FAQ · Zendesk
Before you start: Zendesk
Install Protegy, sign in to the service on a trusted device, and keep the page open while you add the account.
Setup steps: Zendesk
Zendesk → Account settings → Security → Two-factor authentication → Authenticator app
Supported verification methods: Zendesk
SMS · Authenticator code (TOTP)
Recovery and troubleshooting: Zendesk
If a code is rejected, check that your device time is set automatically and try the next code. If you lose the phone, use a recovery code, a trusted session, or the service's official account-recovery flow.
Official documentation
https://support.zendesk.com/hc/en-us/articles/4408829277466 ↗Interface labels can change. The official documentation is the source of truth. Protegy is not affiliated with the service named on this page.
Service capability data sourced from 2FA Directory by 2factorauth. 2fa.directory ↗